Insights & Guides

There is no application. We enroll verified business customers in Pro Command automatically, in the tier their eligibility supports. We verify a business with an EIN that our team checked or an approved tax-exemption certificate. There is no cost and no spend minimum. Higher tiers are earned through purchasing activity or account needs — never paid for. Enrollment does not approve credit, NET terms or purchase orders. Each one has its own review.

NET terms (NET 15–30 for Builder, NET 30–45 for Command) are subject to credit review. With terms you can start a job before the invoice is due; approval and final terms are set by Flooring Inc finance. Enrollment does not approve credit, NET terms or purchase orders. Each one has its own review. Larger orders can be paid by purchase order at checkout; we review the PO before the order ships. Purchase orders can be paid by credit card, wire transfer, or check.

Your account manager knows your active jobs: they revise quotes, place inventory holds for Command accounts, coordinate freight and job-site delivery, pull submittal packages, and chase down anything that could slow a project.

Tiers are based on your trailing-12-month order count or spend — whichever you reach first. Our team can also approve a higher tier for project-based or multi-location accounts. We do not move you down a tier automatically.

Command members can reserve stock for active projects, subject to availability, and we will work to hold the same dye lot/batch across phases so your floor matches end to end.

Yes — we set up tax-exempt purchasing for qualifying institutions so your POs process cleanly.

Inventory holds, committed ship dates, and phased delivery are built to hit tight break windows — plan early with your rep for best results.*

Many do — certifications vary by product, and your rep will provide the specific FloorScore / low-VOC and warranty documentation for the items you're speccing.

Yes — formal quotes, purchase authorization, and submittal packages are designed to fit district procurement workflows.

Rubber and sport surfaces are typical, with thickness matched to use — your rep will confirm the right spec for your equipment and activities.