Pro Command, How it works
From flooring ideas to your next order.
Explore your options, prepare your project and choose the next step that works for you.
Your project, in three clear steps.
Find flooring for your space.
Browse by industry or product. Review specifications and compare samples for your project.
Browse industries
Build your cart or request a quote.
Choose products and quantities, or share your plans, delivery ZIP code and target dates with a specialist.
Start a project quote
Review the details. Place your order.
Confirm quantities, pricing, product suitability and delivery details before purchasing.
Final quantities, pricing and delivery details require confirmation.
Have these details handy.
A little preparation helps us understand your project.
Space & intended use
Where the flooring will be installed.
Measurements & quantities
Room dimensions or a product list.
Delivery location & access
ZIP code and receiving details.
Timeline & documents
Target dates, plans or specifications.
Not sure where to start?
Tell us about your space and what you are trying to accomplish.
- Explore material options
- Review project requirements
- Prepare your quote request
Automatic enrollment
Your Pro benefits follow your business.
Verified business customers are enrolled automatically in the tier their eligibility supports. No application is needed.
- Pro
- Builder
- Command
Your tier reflects purchasing activity and account needs.
Helpful guides for your next step.
Explore project planning articles from our existing insights.
- Best Flooring for Corporate OfficesBuying guide
- Coordinating Deliveries Across Multiple LocationsProject guide
- Managing Franchise Flooring StandardsProject guide
Questions
A few things to know before you start.
How does Pro Command enrollment work?
There is no application. We enroll verified business customers in Pro Command automatically, in the tier their eligibility supports. We verify a business with an EIN that our team checked or an approved tax-exemption certificate. There is no cost and no spend minimum. Higher tiers are earned through purchasing activity or account needs — never paid for. Enrollment does not approve credit, NET terms or purchase orders. Each one has its own review.
How do payment terms work?
NET terms (NET 15–30 for Builder, NET 30–45 for Command) are subject to credit review. With terms you can start a job before the invoice is due; approval and final terms are set by Flooring Inc finance. Enrollment does not approve credit, NET terms or purchase orders. Each one has its own review. Larger orders can be paid by purchase order at checkout; we review the PO before the order ships. Purchase orders can be paid by credit card, wire transfer, or check.
What does the dedicated account manager do?
Your account manager knows your active jobs: they revise quotes, place inventory holds for Command accounts, coordinate freight and job-site delivery, pull submittal packages, and chase down anything that could slow a project.
How do I qualify for a higher tier?
Tiers are based on your trailing-12-month order count or spend — whichever you reach first. Our team can also approve a higher tier for project-based or multi-location accounts. We do not move you down a tier automatically.
How do inventory holds and dye-lot matching work?
Command members can reserve stock for active projects, subject to availability, and we will work to hold the same dye lot/batch across phases so your floor matches end to end.