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Commercial · Project Guide
Updated October 20262 min readCommercial Spaces

Coordinating Deliveries Across Multiple Locations

Each address has its own receiving hours, access and site contact. Plan production, freight and receiving for every site.

Pro Command EditorialBased on our product pages and guides

In this article

  1. Plan two time windows
  2. Confirm the receiving details at each address
  3. Match the delivery type to the site
  4. Stage material when a site is not ready
  5. Tell everyone when a date moves

Key takeaways

  • Manufacturing time and freight time are two separate windows
  • Confirm receiving hours, truck access and unloading at every address
  • Multi-roll orders ship LTL freight, with lift-gate delivery as an option
  • Material can wait at a warehouse until a site can receive it
Available is not the same as delivered.

Plan two time windows

Manufacturing lead time and shipping time are not the same thing. On one 7,500 sq ft rooftop paver order, production took about two to three weeks. Freight transit was expected to take another four to seven business days. Do not schedule installers on the shortest lead time shown online.

For each site, add the production time, the freight time and the receiving time. Then add some extra time, because something on a project almost always changes.

Confirm the receiving details at each address

  • Receiving hours: when can the site accept a truck?
  • Truck access: can a freight truck get to the door or the dock?
  • Unloading: who unloads the truck, and with what equipment?
  • Property management: does the building manager need notice?
  • Site contact: who answers the phone on delivery day?
  • Addresses: the billing party can differ from the delivery address. Confirm both.

Match the delivery type to the site

A single rubber roll usually ships parcel or light freight. Multi-roll orders go LTL freight from the closest stocking warehouse. LTL means a freight carrier, a curbside drop, and lift-gate delivery if you need it. Commercial buyers usually have a forklift or a loading dock. For a site with no dock, choose lift-gate delivery at checkout.

Shipping to several sites?

Send us each address and its receiving hours. We will help you plan the freight for every site.

Stage material when a site is not ready

A site is not always ready when the material is. On our data center project, several deliveries went to a nearby warehouse instead of the active job site. We stage material near the site and release it in smaller batches when the site is ready. That keeps production running without congestion or storage problems on site.

Tell everyone when a date moves

Something changes almost every week on a large project. The goal is to tell people fast, so a small change does not become an expensive problem. On one large build, we set up a weekly call with the contractor to agree when and where the next truckload goes. Use the same habit for a multi-site schedule.

Sources

DeliveriesFreightProject guide
Pro Command Editorial

Practical flooring guidance for commercial buyers, contractors, and facilities teams, written from FlooringInc product pages, category pages and guides.