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Public Safety · Project Guide
Updated October 20262 min readMilitary & First Responders

Coordinating Deliveries to Secure Facilities

A base, a station, or a gated campus can limit when and how a truck gets in. This guide lists what to confirm before a flooring delivery.

Key takeaways

  • Confirm receiving hours, truck access, and unloading first
  • LTL freight offers liftgate delivery or a dock or forklift unload
  • Material can be staged near the site and released in batches
  • Name one site contact for every delivery
Material that is ready to ship is not always material that the site can receive.

Confirm the site first

Our rooftop paver project post lists the site checks that large commercial deliveries can need. Your base or station can also have its own gate rules. Give those rules to our team before the ship date. Then confirm these items:

  • Receiving hours: the days and hours the site accepts freight.
  • Truck access: the route and the space for the truck at the site.
  • Unloading: who unloads the truck and with what equipment.
  • Property management: the office that controls the building or the grounds.
  • Site contact: one person at the site on the delivery day.
  • Extra time: a margin for weather or carrier delays.

Freight: liftgate or dock

Our Quick Ship post says a single roll usually ships by parcel or light freight. Orders with more rolls ship by LTL freight. LTL means a freight carrier, liftgate delivery if you need it, and a curbside drop. Commercial buyers usually have a forklift or a loading dock.

Rubber is heavy. The Rubber Gym Rolls page lists about 2.2 lbs per sq ft at 8mm and 3/8″, about 3 lbs at 1/2″, and about 4 lbs at 3/4″. Plan the crew and the equipment for that weight.

Delivering to a gated site?

Send us the site rules and the receiving hours. We will plan the freight around them.

When the site cannot receive

Our data center project post says some job sites have no room for another truckload that week. A full truck can sit at the gate with nowhere to put the material. We run our own warehouse in Tennessee. We can take material in there and release it on the site schedule instead of the factory schedule.

We can also stage material at a warehouse near the job site and release it in smaller batches as the site is ready. On the data center job, several deliveries went to a nearby warehouse instead of the active job site.

Keep everyone informed

The data center post says something changes almost every week on a large job. On that job, our team stayed in contact with the manufacturing teams, freight carriers, warehouse staff, project managers, and site contacts. Tell our team about each change quickly, so a small change does not become a missed delivery.

FreightSite deliveriesProject guide
Pro Command Editorial

Practical flooring guidance for commercial buyers, contractors, and facilities teams, written from FlooringInc product pages, category pages and guides.