Project resources
Insights & Guides
Find flooring advice, project planning resources and answers for your industry.

FAQs
Find answers to common questions.
10 resources
Pro Command program
How does Pro Command enrollment work?
There is no application. We enroll verified business customers in Pro Command automatically, in the tier their eligibility supports. We verify a business with an EIN that our team checked or an approved tax-exemption certificate. There is no cost and no spend minimum. Higher tiers are earned through purchasing activity or account needs — never paid for. Enrollment does not approve credit, NET terms or purchase orders. Each one has its own review.
How do payment terms work?
NET terms (NET 15–30 for Builder, NET 30–45 for Command) are subject to credit review. With terms you can start a job before the invoice is due; approval and final terms are set by Flooring Inc finance. Enrollment does not approve credit, NET terms or purchase orders. Each one has its own review. Larger orders can be paid by purchase order at checkout; we review the PO before the order ships. Purchase orders can be paid by credit card, wire transfer, or check.
What does the dedicated account manager do?
Your account manager knows your active jobs: they revise quotes, place inventory holds for Command accounts, coordinate freight and job-site delivery, pull submittal packages, and chase down anything that could slow a project.
How do I qualify for a higher tier?
Tiers are based on your trailing-12-month order count or spend — whichever you reach first. Our team can also approve a higher tier for project-based or multi-location accounts. We do not move you down a tier automatically.
How do inventory holds and dye-lot matching work?
Command members can reserve stock for active projects, subject to availability, and we will work to hold the same dye lot/batch across phases so your floor matches end to end.
Military & first responders
Do you support government purchasing?
We support PO-based and institutional buying with the documentation your procurement office requires. Note: if specific contract vehicles like a GSA Schedule are needed, confirm Flooring Inc's eligibility with your rep — we don't represent that here.
How durable are your rugged floor options?
We carry heavy-duty rubber, sealed surfaces, and coatings spec'd for the hardest-use areas — your rep will match the product to your traffic, equipment, and chemical exposure.
What flooring works in an apparatus or vehicle bay?
Chemical- and abrasion-resistant coatings and sealed surfaces are typical — confirm the right system for your bay conditions with your rep.
Can you spec a PT / training facility?
Yes — rubber, platforms, and turf matched to your equipment and drop loads, with samples to confirm before you buy.
Can you deliver to a base or remote station?
Your rep coordinates freight and delivery planning for secure, gated, or remote sites, including liftgate and limited-access delivery.