Insights & Guides

There is no application. We enroll verified business customers in Pro Command automatically, in the tier their eligibility supports. We verify a business with an EIN that our team checked or an approved tax-exemption certificate. There is no cost and no spend minimum. Higher tiers are earned through purchasing activity or account needs — never paid for. Enrollment does not approve credit, NET terms or purchase orders. Each one has its own review.

NET terms (NET 15–30 for Builder, NET 30–45 for Command) are subject to credit review. With terms you can start a job before the invoice is due; approval and final terms are set by Flooring Inc finance. Enrollment does not approve credit, NET terms or purchase orders. Each one has its own review. Larger orders can be paid by purchase order at checkout; we review the PO before the order ships. Purchase orders can be paid by credit card, wire transfer, or check.

Your account manager knows your active jobs: they revise quotes, place inventory holds for Command accounts, coordinate freight and job-site delivery, pull submittal packages, and chase down anything that could slow a project.

Tiers are based on your trailing-12-month order count or spend — whichever you reach first. Our team can also approve a higher tier for project-based or multi-location accounts. We do not move you down a tier automatically.

Command members can reserve stock for active projects, subject to availability, and we will work to hold the same dye lot/batch across phases so your floor matches end to end.

It depends on the zone. Cardio areas do well on 8mm rubber, free-weight areas on 3/8″ (the most common thickness in commercial gyms), Olympic lifting on 1/2″, and powerlifting on 3/4″. Your Pro Command rep will confirm the right spec against your equipment and drop heights before you order.

Yes — order free samples of color-fleck rubber and other surfaces to match your palette before you commit to a full floor.

Rubber rolls are heavy and dock-sensitive. Your rep coordinates liftgate, limited-access, and job-site delivery, plans the freight window around your installer, and handles any damage claims.

Command members can use inventory holds and phased release so each zone's material arrives when crews are ready — without paying for everything up front. (Subject to availability.)

Qualifying members can purchase on NET 15–45 after a standard credit review, so you can floor the space before the invoice is due. Final terms are set by Flooring Inc finance.