Frequently Asked Questions

This is when your product is expected to ship from our warehouse or one of our partners.

Need it quick? Items labeled Next Day Ship will go out the next business day if you order by 2pm EST. Quick Ship items are out in 1-3 days, with most deliveries arriving within 3 days. 

We accept returns on items in original, resellable condition. Request a refund within 30 days by calling (866) 416-6388 or reaching out via chat or email. See details ...

You can check your order status by logging into your account and going to "My Orders" or entering in your order details into the form here. 

Call us right away. If your order has already started production or shipping, changes may involve fees, so be sure to act fast.