Customer Questions
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is the floor suitable for slightly uneven surfaces
brad toth
It is best that the subfloor surface be as even as possible so that the tiles stay snapped together.
Trying to order all pieces at once. How would I know which to order - male vs female end trim pieces?
Both edging will work depending on how the tiles are facing. Our flooring designer will let you know exactly what to order based on your dimensions. You can also customize which side you want edges on. The flooring designer can be found directly under the main image on the product page.
Can I put composite deck tiles over grass?
Anonymous
Composite deck tiles are recommended to be used over a densely compacted and level surface to avoid potentially sinking in.
Can I put composite deck tiles over wood?
Anonymous
Composite decking tiles can be installed over wood and any other surface that is densely compacted and level.
can tiles be installed over GEO GRID or TRUEGRID . These are honey comb gravel stabilizing products typically used in gravel drive way applications. I am installing a patio with foot traffic only
Bruce
The surface underneath the tiles needs to be dense enough and level enough to not allow the tiles to sink in/become unaligned.
How heavy an item can be placed on the tiles before the plastic connector base breaks? I am hoping to put some large (3x3x3') planters filled with dirt and trees on the deck.
Isabel
The breaking point is about 2000 lbs.
How much is the gap between each individual slat and each individual tile?
Chuck
The gap between each slat is approx 4.5mm and the gap between each tile would vary from 3mm to 5mm, depending on how tightly they are interlocked.
Is Helios tile ok to install directly on EPDM flat roof? Any suggestions for decking on EPDM?
Lawrence Tuthill
Deck tiles are not recommended to be installed directly over EPDM roofing, as any sharp pieces underneath the floor could cause it to tear.
How do I cut composite deck tiles?
Anonymous
To cut composite deck tiles, you can use a sharp tile cutter or a hand saw.
How do I lay composite deck tiles?
Anonymous
Composite deck tiles are built with an interlocking system which allows them to be easily installed and interlocked to the tile on each side. It's like an easy to put together puzzle.
we tried walking on the IKEA version of this product and sounded hollow and loud (ikeas product seems cheaper made) does this muffle sound pretty well when walking on it?
Outdoor deck tiles can make noise when walked on. You can lessen noise by adding an underlayment beneath the tiles.
When the floor is completed, can water penetrate through when it rains? If so, what do you recommend underneath to prevent that?
Vincent Sica
These do allow for drainage so that rain does not stay on top of the tiles. The rain would just go underneath the tiles and eventually evaporate.
Hi, can these tiles be installed on a concrete patio? and do they need to install/put anything between tiles and concrete?
Rabia Hussain
These tiles can be easily installed on a concrete patio and would not need anything between the tiles and concrete.
Are the Helios Composite Deck Tiles non-combustible?
Allen
These tiles have not been tested for this.
Is there edging/trim available for this product?
We do not currently have edging.
Can the 4-slat tiles be installed perpendicularly or solely in a parallel manner and, if so, still allow for the installation of edge and corner pieces?
Fred
Yes, the Helios Deck Tiles can be installed perpendicularly. The edge and corner pieces can still be installed.
Are there end pieces available? If not, how do you lay to have finished edge? Thank you.
Yes, we do provide end pieces for our Helios Deck Tiles. These can be found under "Accessories" on the product page.
Can these be installed over older deck boards?
Our Helios Deck Tiles (4 Slat) can be installed over any surface that is densely compacted and level. The surface underneath the tiles needs to be dense enough and level enough to not allow the tiles to sink in/become unaligned. These tiles can be installed over older deck boards, as long as the deck boards provide even and solid support underneath.
Will these work on a deck in New England where the weather get down to 10 degrees?
Our Helios Deck Tiles are specially designed to stand up to harsh weather and outdoor environments and would work perfectly on your deck.
can this be installed over a rubber roof application (like on a flat roof)?
Dan
Our Helios Deck Tiles (4 Slat) are not recommended to be installed directly over EPDM roofing, as any sharp pieces underneath the floor could cause it to tear. Please see our Soft Flex Tiles which are rubber roof approved and are a great for option for rubber roofs!
Can these be installed over 2" of crusher fines? Or more/less depth recommended?
For best results, we recommend installing these tiles over concrete to ensure they stay interlocked and do not sink into any softer subfloor surface. Composite deck tiles are recommended to be used over a densely compacted and level surface to avoid potentially sinking in.
how do i apply helios deck tiles to wooden deck stairs
jim farrell
We currently do not offer stair trims for using these tiles on stairs.
What type of underlayment do you recommend for outdoor application?
Donna
You can lay our Helios Deck Tiles directly over a hard surface like concrete, asphalt, and even wood decks without an underlayment.
why do you have to leave a space between the tiles and a wall or other obstruction? do they expand and contract?
Zach
The percentage of expansion/contraction is 0.2%, we recommend leaving some space to be safe.
Good morning, I am trying to find the best composite deck tiles for my balcony which will generate the least amount of static electricity. This will be in place year round in upstate NY.
Can any comment on this?
Kimberly Skiba
In general, composite decking material creates static. However, we have not had complaints regarding static on our Helios Deck Tiles. One option would be to apply an anti-static liquid on the tiles.
Can these be placed over a vinyl/pvc roof membrane?
Tyler
We wouldn't recommend using these tiles over a PVC membrane.
Will the deck tiles expand or warp in 90-100 degree heat?
Kim
The percentage of expansion/contraction is 0.2%, we recommend leaving some space to be safe.
What type of roofing materials do you recommend these tiles going on top of?
Ron
The recommended subfloors are hard surfaces like concrete, asphalt, and even wood.
Can these tiles be installed directly on asphalt roll roofing?
Jonathan Farrell
Yes, these tiles are best installed over a hard surface so asphalt would be a good subfloor.
I am entertaining the idea of putting these tiles on concrete steps. Is there any way to glue them down so that they stay put? They would be in the direct southern Arizona sun for several hours a day. Thanks.
Joan
We do not recommend using these tiles on stairs since we currently do not offer stair trims for using these tiles on stairs. These tiles are interlocked together and the weight of the tiles keeps them put on the floor.
Is this tile heat resistant? (such as a dryer vent blowing on it)
Composite decking tiles generally tiles are heat resistant in the sense that they won't get extremely hot, but will get warm when exposed to heat or higher temperatures.
can this be used outside where it rains and snows
We have not had any issues with customers using them during rains and snow.
can this decking be used for a garage floor? would be installed over flat concrete.
Brent Lee Black
These tiles may not be the best fit for garage floors since you would need hard plastic tiles for garages that can carry the load of your car. Please see our garage flooring category.
The corners of my concrete patio are curved. Can these tiles be cut to fit?
Sharon Kirspel
Yes, these tiles can be cut to fit the area with a hand saw or a sharp tile cutter.
what is the weight of each tile
Kathryn Cocco
Each tile weighs approx 2 lbs.
what is the weight of the edge
Kathryn Cocco
Each edge weighs approx 0.5 lbs.
how many items are in a box of male edges-hlieos 4-slat tiles?
These tiles are sold by the piece and not by the box, so the number of tiles per box will vary, depending on how many tiles you order.
Can I place the tiles over low pile outdoor carpet that is glued down on porch?
STEPHANIE LIPOMI
We recommend using these tiles over a solid, hard surface. However, you may use these on the low pile carpet.
Would these deck tiles be able to support the weight of a hot tub (roughly 4 to 5 thousand pounds) when set on concrete?
The maximum breaking point of these tiles is 7.22 kilonewton per sq ft (1,623.12 pounds per sq ft). Please see our garage tiles or drainage tiles for this purpose.
Does this floor work with a radiant floor heating system? Will the heat penetrate the tray and rubber floor?
Jenna
These deck tiles have not been tested for radiant heating.
What are the windloads the Helios Deck Tile system withstand?
We do not have a wind load rating for these tiles, however once installed, the weight of the tiles would hold them down.
So I don't need an air gap under the tile on my concrete patio to guard against mold and allow water drainage, the water will just evaporate?
David Palko
The tiles would provide sufficient space underneath for water to flow as well as evaporate. An additional air gap is not needed, these tiles can be installed directly on concrete.
What is the weight/sq ft? is it recommended to apply over Ditra or is asphalt n tar preferred for a water proof deck?
The maximum breaking point of these tiles is 7.22 kilonewton per sq ft (1,623.12 pounds per sq ft). It is recommended to install these tiles directly onto a hard surface such as asphalt.
Is it soft rubber or hard? For example to play area for kids safe play. When wet is it not slippery?
Nini
The Helios Deck Tiles are a harder tile. They are not slippery when wet however, we can not make any claims of slip resistance.
Can this product be placed on top of rubber roofing?
Jennifer S
We wouldn't recommend using these tiles over an EPDM roof. The tiles have pointy bottoms and would likely damage the rubber.
Can these tiles be laid over dirt in a garden?
Victoria
For best results, we recommend installing the Helios Deck Tiles (4 Slat) over a densely compacted and level subfloor.
Can you put the composite deck tiles over the outside tile on a deck? I don't want to have to pull up the existing tile.
Nedra Plumlee
Yes, our Helios Deck Tiles (4 Slat) can be placed over a flat hard surface so an existing deck would not be an issue.
How wide is the gap between slats/tiles?
Carrie
The gap between each slat is approx 4.5mm and the gap between each tile would vary from 3mm to 5mm, depending on how tightly they are interlocked.
What is estimated install time for a 400 sq ft area with edging? No cuts required.
Carrie
This will depend on many factors but if the area is prepped each tile should only take a few seconds to interlock. To give you an idea, it took my wife and I about 2 hours to install 350 square feet.
Can the tiles resist extreme Florida heat? Or will they wrap?
Richard Torres
Our Helios Deck Tiles (4 Slat) are weatherproof and can withstand the Florida heat without warping
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